A Day in the life of Sergeant Jen Coles of the Frontenac OPP has been working with the OPP for 18 years. She started her career in Caledon and after around 18 months transferred to Northumberland Detachment (Brighton) where she stayed for nearly 4 years before accepting a spot on the Highway Safety Division traffic team in Napanee. After another nearly 4 years, Jen had the opportunity to become a member of the Highway Enforcement Team in Leeds County and was on that team for 5 and a half years before heading back to Napanee after the teams disbandment in 2017. Jen took on the challenge of an acting Sergeant while in Napanee before being promoted to Sergeant in Frontenac in 2018.
Sgt. Coles is the proud leader of B platoon in Frontenac and has really enjoyed the experience so far as a Sergeant. During her down time she enjoys spending time with her pets, Millie the bulldog and Marvin the cat as well as family and friends. She also has a couple of horses and competes with one of them in show jumping at the National level. In addition to equestrian pursuits, Jen also partakes in CrossFit, finding it a great and challenging way to incorporate the much needed fitness that is necessary for the rigors of being a police officer.
Sgt. Coles always had an interest in Policing after she went on a ride-a-long many years ago. Jen describes the job as interesting and that no two days are ever the exact same. She loves the variety in policing and many opportunities without changing careers.
Sgt. Coles has many responsibilities in her role, she supervises six constables on a day to day basis. This includes many things from overseeing calls for service to completing their evaluations. Her main role is to support them in any way she can. As a platoon sergeant Jen interacts with various organizations and other emergency services. She also resolves complaints from the public, attends community events and is liaison for South Frontenac Township. Jen has also been known to do a little television work, appearing on Heavy Rescue 401 a few times.
Jen believes in supporting her members as their supervisor and like to take the hands on approach jumping into help with calls. As the Sergeant she must attend certain calls including fatal or life altering collisions, serious assaults or sudden deaths to name a few. Jen assists officers at these scenes by guiding her officers and getting support units in place for further investigation. Jen says she enjoys supporting her shift mates and assisting them in any way needed.
Over her many years in the field she has had the opportunity to be a coach officer twice, which she described as being very rewarding. Jen has also been a qualified breath technician for 14 years. During her career Jen has also been an aircraft observer, Scene of crime officer (SOCO) and a background investigator. Her career has given her many different opportunities which she is grateful for.
Sgt. Coles is looking forward to her next adventures with the OPP, possibly pursuing advancement in rank. For now she loves being out on the road and is not ready to leave it just yet.